Customer Experience
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Screenmobile Customer Service Goals

Screenmobile wants to make sure each and every one of our customers are treated with the utmost care and expertise possible. Listed below are our standards of Customer Service - the things that we feel are important and seek to preform for each customer. 


1. We answer our phones with a live voice.

2. We listen to our Customers' needs.

3. We provide accurate & timely information on scheduling.

4. We provide accurate pricing information.

5. We display a top-notch positive professional appearance package.

6. We personally introduce ourselves.

7. We maintain a professional work-space.

8. We provide ongoing customer communication. 

9. We appreciate your business.

10. We re-affirm your satisfaction. 

ScreenmobileWhat They're Saying About Us

Rick and I wanted to let you know that the window screens look terrific and do a great job of keeping our curious cats in line and inside. Twenty-three windows done in an efficient, professional manner. They reflect the quality of your workmanship and materials. We will happily recommend you.
Deb & Rick Maag
Surf City, NC
Robie is a true professional. Fantastic work done in a quick yet detailed manner...highly recommend!
Edwin Smith III
Wilmington, NC
We love our phantom screens installed at our beach house. Screen mobile was super easy to work with and very responsive. I would recommend using them and I will use them for future projects
Adele McLean
Wilmington, NC
We had our screened in porch winterized with the acrylic panels and we love it! Nick did a great job!
Tammy
Omaha, NE
FANTASTIC job. Reliable team, great communication skills and excellent customer service. Makes the job easy to have someone fix something when all of the above are characteristics I seek! Thankful that they came to me and were very efficient, even in the rain! Highly recommend!
Elizabeth B.
Omaha, NE