Customer Experience
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Screenmobile Customer Service Goals

Screenmobile wants to make sure each and every one of our customers are treated with the utmost care and expertise possible. Listed below are our standards of Customer Service - the things that we feel are important and seek to preform for each customer. 


1. We answer our phones with a live voice.

2. We listen to our Customers' needs.

3. We provide accurate & timely information on scheduling.

4. We provide accurate pricing information.

5. We display a top-notch positive professional appearance package.

6. We personally introduce ourselves.

7. We maintain a professional work-space.

8. We provide ongoing customer communication. 

9. We appreciate your business.

10. We re-affirm your satisfaction. 

ScreenmobileWhat They're Saying About Us

Hi Guys, Sure is great working with honest and professional people. As a realtor I can always count on you. Thanks!
Michael
Buellton, CA
Robbie and His assistant did agreat job.There workmanship and the materal they used far exceeded what I expected .I couldn't be any happer with the job they did. I would not hesitate to recommend them to any body nor would I call anybody else for any future work I may need.They did great work. Bill Loschiavo Carolina Beach,NC
Mr. Bill Loschiavo
Carolina Beach, NC
"I am very satisfied with the entire process of the replacement of the old patio screen doors by Screen Mobile. Scheduling an appointment was so easy. They called the morning of my appointment to let me know exactly when the installers would be at my house. The installers were readily recognizable as who they represented, reviewed the job and billing, started right to work and completed in the job in under three hours. As a bonus, since I had some damaged window screens, they were installed FREE!! I highly recommend Screen Mobile."
Penelope Mathewson
Sedona, AZ
“Augustine is absolutely fabulous and we appreciate his work”. We were very pleased with his work ethic and the time he took to go over the screen doors.
Fran
Rancho Mirage, CA
FANTASTIC job. Reliable team, great communication skills and excellent customer service. Makes the job easy to have someone fix something when all of the above are characteristics I seek! Thankful that they came to me and were very efficient, even in the rain! Highly recommend!
Elizabeth B.
Omaha, NE